Job Description
Join our award-winning healthcare team as a Remote Medical Receptionist in St. Louis! We're seeking a compassionate professional to provide exceptional patient experiences while working from home. Enjoy flexible scheduling, competitive benefits, and the opportunity to make a real impact in our community. No commute, no office politics – just meaningful patient care.
Our ideal candidate thrives in fast-paced environments, values patient confidentiality above all, and possesses exceptional communication skills. You'll be the first point of contact for our patients, setting the tone for their healthcare journey. If you're passionate about healthcare administration and want to work remotely, apply today!
Responsibilities
- Manage patient intake via phone, email, and virtual portal
- Schedule appointments and coordinate with medical staff
- Verify insurance eligibility and process billing information
- Maintain accurate electronic health records (EHR)
- Assist with telemedicine platform setup and troubleshooting
- Handle confidential patient information with HIPAA compliance
- Coordinate patient referrals and prescription refills
Qualifications
- High school diploma or equivalent required
- Minimum 1 year medical reception experience
- Proficiency with EHR systems (Epic, Cerner, or similar)
- Exceptional phone and written communication skills
- Strong attention to detail and organizational abilities
- Ability to work independently in remote setting
- Basic knowledge of medical terminology and billing codes
- HIPAA certification preferred