Job Description
Join Newark's premier healthcare facility as a Senior Medical Receptionist and elevate patient experiences with premium service. This high-impact role combines clinical coordination with exceptional patient care in a fast-paced, award-winning environment. Enjoy competitive compensation, comprehensive benefits, and career advancement opportunities within our growing network.
Responsibilities
- Manage patient intake, scheduling, and insurance verification with 99% accuracy
- Coordinate multi-specialty appointments using Epic EMR systems
- Lead front-deship operations during peak hours with 5+ staff members
- Train junior receptionists on HIPAA compliance protocols
- Resolve complex billing inquiries and patient concerns
- Maintain sterile exam room inventory and medical supply chain
- Collaborate with clinical teams for seamless patient flow optimization
Qualifications
- 3+ years medical reception experience in high-volume practices
- Epic EMR certification or advanced EMR proficiency
- Bilingual English/Spanish required
- Certified Medical Administrative Assistant (CMAA) preferred
- Proven track record in patient satisfaction metrics
- Advanced knowledge of insurance verification protocols
- Ability to manage 50+ daily patient encounters