Job Description
Join our award-winning healthcare team at Mesa Medical Group as a Senior Medical Receptionist! We're seeking a polished professional with exceptional patient service skills to elevate our front desk experience. Enjoy competitive compensation, comprehensive benefits, and a supportive environment in Mesa's premier medical facility. If you thrive in fast-paced settings and excel at patient communication, apply today to start your rewarding career journey.
Responsibilities
- Manage patient check-in/check-out processes with precision and empathy
- Coordinate complex scheduling across multiple specialties using Epic EMR
- Verify insurance eligibility and handle billing inquiries
- Maintain accurate medical records and HIPAA compliance
- Train and mentor junior reception staff
- Resolve patient concerns with professionalism and discretion
- Collaborate with clinical teams for seamless patient flow
Qualifications
- 3+ years of medical reception experience in a busy practice
- Proficiency in Epic EMR and medical billing software
- Exceptional communication and conflict resolution skills
- Strong attention to detail and multi-tasking abilities
- Certified Medical Administrative Assistant (CMAA) preferred
- Experience handling high-volume patient interactions
- Knowledge of HIPAA and healthcare regulations