Job Description
Join our award-winning healthcare team at Desert Valley Medical Center as a Senior Medical Receptionist. We offer industry-leading compensation, comprehensive benefits, and a supportive environment where your expertise directly impacts patient care. This premium role combines administrative excellence with patient advocacy in our state-of-the-art facility.
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Coordinate complex insurance verifications and billing documentation
- Maintain electronic health records with 99% accuracy
- Lead front-desk operations during peak hours
- Train new reception staff on protocols
- Collaborate with clinical teams for seamless patient flow
Qualifications
- 3+ years medical reception experience in specialty practice
- Mastery of Epic/EMR systems
- Certified Medical Administrative Assistant (CMAA) preferred
- Exceptional insurance verification expertise
- Bilingual English/Spanish required
- Proven conflict resolution skills