Job Description
Join Columbus Health Partners, a premier multi-specialty clinic ranked among Ohio's top healthcare employers. We're seeking a dynamic Senior Medical Receptionist to lead our front desk operations with exceptional professionalism and patient-centered care. This high-paying role offers comprehensive benefits, career advancement opportunities, and a supportive team environment.
As a key ambassador of our practice, you'll manage patient intake, coordinate complex scheduling across 15+ specialists, and ensure seamless clinic workflows. Our competitive compensation package includes health insurance, retirement matching, and paid continuing education.
Responsibilities
- Manage patient registration, insurance verification, and digital health records using Epic EMR
- Coordinate multi-specialty appointments and triage urgent patient needs
- Lead front desk staff training and process optimization initiatives
- Handle complex billing inquiries and patient financial counseling
- Maintain HIPAA compliance protocols and data security standards
- Collaborate with clinical teams to enhance patient experience metrics
Qualifications
- 3+ years of medical reception experience in a multi-specialty setting
- Epic EMR proficiency with advanced scheduling capabilities
- CHAA (Certified Healthcare Access Associate) certification preferred
- Exceptional conflict resolution and multitasking abilities
- Advanced knowledge of insurance verification and billing processes
- Proven leadership experience in healthcare administrative roles