Job Description
Join Cincinnati Health Partners as a Senior Medical Receptionist and become the cornerstone of our patient-first approach. We're seeking a polished professional to deliver exceptional front desk experiences in our state-of-the-art medical facility. This premium role offers competitive compensation, comprehensive benefits, and career growth in Cincinnati's top healthcare network. If you excel in high-volume environments and value precision in administrative excellence, apply today to join our award-winning team.
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Schedule appointments across 15+ specialty departments using Epic EMR
- Verify insurance eligibility and maintain accurate patient records
- Coordinate complex multi-provider schedules and medical logistics
- Train junior receptionists on HIPAA compliance and office protocols
- Resolve patient inquiries with discretion and professionalism
Qualifications
- 3+ years medical reception experience in specialty practice
- Mastery of Epic EHR and insurance verification systems
- Certified Medical Administrative Assistant (CMAA) preferred
- Exceptional multitasking skills in high-volume settings
- Deep knowledge of HIPAA regulations and patient privacy
- Associate's degree in healthcare administration or related field