Job Description
Join Pittsburgh's premier healthcare network as a Triage Nurse and become the first point of contact for patients in need. We're seeking compassionate professionals with exceptional clinical judgment to prioritize patient care in our fast-paced emergency department. Enjoy comprehensive benefits, cutting-edge technology, and a collaborative team environment dedicated to excellence.
Our facility offers state-of-the-art resources, continuous education opportunities, and a commitment to work-life balance. With over 20 years of serving Pittsburgh communities, we pride ourselves on our patient-centered approach and innovative care models. If you're ready to make a real impact while advancing your career, apply today!
Responsibilities
- Assess patient symptoms and medical history to determine urgency and priority of care
- Provide accurate medical advice and instructions via phone, telehealth, and in-person triage
- Collaborate with physicians and multidisciplinary teams to coordinate patient care pathways
- Document detailed clinical assessments and interventions in electronic health records (EHR)
- Manage high-volume call centers while maintaining quality standards and patient satisfaction
- Participate in continuous quality improvement initiatives for triage protocols
- Provide emergency education and health guidance to patients and families
Qualifications
- Current RN license in Pennsylvania with minimum 2 years clinical experience
- BLS certification required; ACLS and TNCC preferred
- Proven expertise in emergency department, urgent care, or telephone triage
- Exceptional critical thinking and decision-making abilities
- Strong communication skills with diverse patient populations
- Proficiency in Epic EHR systems and telehealth platforms
- Ability to remain calm under pressure during high-volume situations
- Bachelor's in Nursing (BSN) preferred; ADN with equivalent experience accepted