Job Description
Join our award-winning healthcare team in Lubbock, TX! We're urgently seeking a compassionate Medical Receptionist to be the first point of contact for our patients. This full-time role offers competitive pay, comprehensive benefits, and the opportunity to make a real difference in our community. If you thrive in fast-paced environments and excel at patient communication, apply today to start your career with us!
Responsibilities
- Greet patients warmly and manage check-in/check-out processes efficiently
- Schedule appointments and maintain accurate electronic health records
- Handle insurance verification and billing inquiries
- Coordinate with medical staff to ensure smooth patient flow
- Maintain a clean, organized reception area
- Answer multi-line phone calls with professionalism
Qualifications
- High school diploma or equivalent required
- 1+ years of medical office or customer service experience
- Proficiency in EMR/EHR systems (e.g., Epic, Cerner)
- Excellent communication and interpersonal skills
- Ability to multitask in a high-volume setting
- Basic knowledge of medical terminology
- Bilingual (English/Spanish) preferred