Job Description
We're urgently seeking a compassionate and professional Medical Receptionist to join our dynamic healthcare team in Austin, TX. As the first point of contact for patients, you'll play a vital role in delivering exceptional care experiences while ensuring seamless clinic operations. This is an immediate opportunity to make a meaningful impact in our community with competitive compensation and growth potential.
Responsibilities
- Manage patient check-in/out processes and maintain accurate appointment schedules
- Verify insurance coverage and collect co-pays using EHR systems
- Handle confidential patient information with HIPAA compliance
- Coordinate communication between patients, providers, and ancillary staff
- Assist with medical records management and documentation
- Perform basic triage for urgent patient concerns
- Support administrative tasks including billing inquiries and supply inventory
Qualifications
- Minimum 1 year medical reception or front desk experience
- Proficiency with EHR systems (e.g., Epic, Cerner) and Microsoft Office
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced clinical environment
- Certification in Medical Office Administration preferred
- High school diploma or equivalent required