Job Description
Join our award-winning healthcare team in San Jose! We're seeking an energetic Medical Receptionist to become the welcoming face of our state-of-the-art clinic. This immediate hire opportunity offers competitive pay, comprehensive benefits, and a chance to make a real impact in patients' lives. You'll work in a collaborative environment with cutting-edge technology while supporting our mission to deliver exceptional care.
Responsibilities
- Manage patient check-in/check-out processes with exceptional efficiency
- Handle multi-line phone system and triage calls to appropriate departments
- Schedule appointments and maintain electronic health records (EHR)
- Verify insurance eligibility and process billing documentation
- Prepare patient charts and maintain organized filing systems
- Coordinate with clinical staff to ensure seamless patient flow
- Assist with administrative tasks including supply inventory management
Qualifications
- Minimum 2 years medical front desk experience required
- Proficiency in EHR systems (Epic or Athena preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environment
- High school diploma; medical assistant certification a plus
- Spanish bilingual capability highly desirable