Job Description
Join our dynamic healthcare team in Austin as a Medical Receptionist! We're urgently seeking a compassionate professional to deliver exceptional patient experiences. This is your opportunity to make a meaningful impact while enjoying competitive pay and a supportive work environment. Apply today and start your rewarding career in healthcare!
Responsibilities
- Manage patient check-in/check-out procedures with accuracy and efficiency
- Schedule and confirm appointments using EMR systems
- Collect and verify insurance information and patient demographics
- Handle phone communications with professionalism and empathy
- Assist with medical records management and HIPAA compliance
- Coordinate with clinical staff to ensure smooth patient flow
- Process payments and manage billing inquiries
Qualifications
- High school diploma or equivalent required
- 1+ years medical reception or front desk experience
- Proficiency in EMR/EHR systems (e.g., Epic, Cerner)
- Strong knowledge of medical terminology and HIPAA regulations
- Exceptional customer service and communication skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office Suite