Job Description
Join our award-winning healthcare team in Indianapolis! We're urgently seeking a compassionate Medical Receptionist to be the first point of contact for our patients. This is your opportunity to make a daily impact in a supportive, fast-paced environment where your skills truly matter.
At Indianapolis Health Partners, we believe exceptional patient care starts with exceptional administrative support. You'll work alongside top-tier medical professionals in a state-of-the-art facility, handling everything from appointment scheduling to insurance verification. We offer competitive benefits, ongoing training, and a culture that values work-life balance.
Why You'll Love Working With Us: Modern facility with free parking, comprehensive health insurance, paid time off, and opportunities for career advancement within our growing network.
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and warmth
- Schedule and confirm appointments using our EMR system (Epic experience preferred)
- Verify insurance coverage and collect co-pays accurately
- Maintain strict patient confidentiality and HIPAA compliance
- Coordinate with clinical teams to ensure smooth patient flow
- Handle phone inquiries with professionalism and empathy
- Prepare and maintain patient records and correspondence
Qualifications
- Minimum 1 year medical office/reception experience required
- Proficiency with EMR systems and Microsoft Office Suite
- Strong knowledge of medical terminology and insurance processes
- Exceptional communication and multitasking abilities
- High school diploma or equivalent; certification preferred
- Ability to remain calm under pressure in fast-paced settings
- Valid Indiana driver's license and reliable transportation
- COVID-19 vaccination required (with medical/religious accommodations available)