Job Description
Join our award-winning healthcare team at HealthFirst Medical Center! We're urgently seeking a compassionate and professional Medical Receptionist to be the first point of contact for our patients. This critical role requires exceptional communication skills and a passion for patient care. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your contributions make a real difference. Apply today and become part of Richmond's leading healthcare provider!
Responsibilities
- Manage patient check-in/out processes efficiently and warmly
- Schedule appointments and coordinate with medical staff
- Verify insurance information and handle billing inquiries
- Maintain accurate patient records in EHR systems
- Handle phone calls with professionalism and empathy
- Assist with administrative tasks like filing and data entry
- Support triage and urgent patient needs assessment
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of front desk or medical reception experience
- Proficiency with EHR systems (e.g., Epic, Cerner)
- Excellent interpersonal and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Knowledge of medical terminology and HIPAA compliance
- Strong attention to detail and organizational abilities