Job Description
Join our dynamic healthcare team at Raleigh Health Partners as a Flexible Hours Medical Receptionist! We're seeking a compassionate professional to create exceptional patient experiences while supporting our clinic's smooth operations. Enjoy work-life balance with customizable schedules including mornings, evenings, or weekend shifts. This role is perfect for students, parents, or career changers seeking flexibility without sacrificing impact.
Why Choose Us?
- Competitive hourly pay + health benefits for part-time employees
- Free parking and modern facility in Raleigh's medical district
- Opportunities for advancement into medical assisting or administrative roles
- Supportive team environment with ongoing training
Responsibilities
- Manage patient check-in/out processes efficiently using EMR systems
- Answer multi-line phone calls and schedule appointments strategically
- Verify insurance coverage and collect co-pays accurately
- Maintain organized medical records and confidentiality protocols
- Coordinate with clinical staff for seamless patient flow
- Prepare exam rooms and maintain sterile environments
- Process billing claims and handle patient inquiries professionally
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years medical office experience or relevant certification
- Proficiency with EMR systems (Epic/Meditech a plus)
- Exceptional communication and conflict resolution skills
- Strong attention to detail in documentation and billing
- Ability to work independently during flexible shifts
- Basic knowledge of medical terminology and HIPAA compliance
- Valid NC driver's license and reliable transportation