Job Description
Join our dynamic healthcare team as a Medical Receptionist with flexible scheduling options! We're seeking a compassionate professional to be the first point of contact for our diverse patient base in Oakland. Enjoy a supportive environment where your organizational skills directly enhance patient experiences. Perfect candidates will thrive in a fast-paced setting while maintaining exceptional attention to detail.
This role offers flexible morning/afternoon shifts to accommodate your lifestyle, including options for 4-day workweeks. We provide comprehensive training and opportunities for professional growth within our network of clinics.
Responsibilities
- Manage patient check-in/out processes efficiently using Epic EHR systems
- Schedule appointments and coordinate referrals across specialty departments
- Verify insurance coverage and maintain accurate patient records
- Handle confidential communications with empathy and discretion
- Assist with basic clinical tasks like vitals measurement and room preparation
- Process billing forms and resolve insurance inquiries
- Coordinate multi-language patient services (Spanish/Tagalog preferred)
Qualifications
- Minimum 1 year medical office reception experience
- Proficiency with electronic health records (Epic preferred)
- Excellent communication skills in English and Spanish
- Strong organizational abilities with attention to detail
- Basic medical terminology knowledge
- Flexibility to work between 7am-7pm shifts
- HIPAA compliance certification
- Valid CPR certification