Job Description
Join our award-winning healthcare team as a Medical Receptionist with flexible scheduling options! We're seeking a compassionate professional to deliver exceptional patient experiences while enjoying work-life balance through adaptable hours. HealthFirst Medical Center offers competitive pay, comprehensive benefits, and a supportive environment where your skills make a real difference in our community's health.
Why Choose Us? State-of-the-art facilities, ongoing training opportunities, and a culture that values your personal growth. Perfect for students, parents, or anyone seeking a flexible healthcare career without sacrificing professional development.
Responsibilities
- Greet patients warmly and manage check-in/check-out procedures with efficiency
- Schedule appointments using Epic EHR system while optimizing provider schedules
- Verify insurance coverage and collect co-pays accurately
- Maintain HIPAA-compliant patient records and confidentiality
- Coordinate communication between patients, providers, and ancillary departments
- Assist with basic clinical support (vitals, room prep) as needed
- Resolve patient inquiries with empathy and professionalism
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years medical office or customer service experience
- Proficiency with EHR systems (Epic certification a plus)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Ability to work independently during flexible shifts
- CPR/BLS certification (or willingness to obtain)
- Positive attitude and commitment to patient-centered care