Job Description
Join our award-winning healthcare team as a Medical Receptionist with flexible scheduling options! HealthFirst Medical Centers is seeking a compassionate and organized professional to serve as the first point of contact for our Miami patients. Enjoy work-life balance with customizable shift options while delivering exceptional patient experiences in a modern, patient-centered environment. We offer competitive compensation, comprehensive benefits, and ongoing career development opportunities.
Responsibilities
- Manage patient check-in/check-out processes efficiently using EMR systems
- Coordinate scheduling, insurance verification, and appointment reminders
- Handle multi-line phone systems with professionalism and empathy
- Assist with medical records management and HIPAA compliance
- Process payments and maintain accurate billing documentation
- Collaborate with clinical staff to ensure seamless patient flow
- Resolve patient inquiries and concerns with exceptional service
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of experience in medical reception or healthcare administration
- Proficiency in EMR systems (Epic, Athenahealth, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Attention to detail with strong organizational skills
- Flexibility to work evenings/weekends as needed
- Current BLS/CPR certification (or willingness to obtain)