Job Description
Join our award-winning healthcare team as a Medical Receptionist with flexible scheduling options! We're seeking a compassionate professional to deliver exceptional patient experiences at our state-of-the-art San Antonio facility. Enjoy work-life balance with morning, evening, and weekend shifts while supporting our mission to provide accessible, quality care.
This hybrid role combines in-person patient coordination with administrative excellence. You'll be the first point of contact for patients entering our modern practice, contributing to a welcoming environment that sets the tone for positive healthcare journeys. Our competitive compensation package includes health benefits, paid time off, and professional development opportunities.
Responsibilities
- Manage patient intake, check-in/check-out procedures, and appointment scheduling
- Verify insurance eligibility and maintain accurate electronic health records
- Coordinate with clinical staff to ensure seamless patient flow
- Handle patient inquiries via phone, email, and in-person with empathy
- Process billing transactions and collect co-payments
- Maintain HIPAA compliance and confidentiality standards
- Assist with medical supplies inventory and office administration
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of medical reception or healthcare admin experience
- Proficiency in Epic, Athenahealth, or similar EMR systems
- Exceptional interpersonal skills with multilingual capabilities a plus
- Strong organizational skills and attention to detail
- Ability to work flexible shifts including evenings/weekends
- Basic knowledge of medical terminology and insurance protocols