Job Description
Join Coastal Health Partners as a Flexible Medical Receptionist and transform patient experiences with your exceptional organizational skills! We're seeking a compassionate professional to manage our bustling front desk with adaptable scheduling options that fit your lifestyle. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your contributions directly impact our community's wellness journey.
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Schedule appointments and maintain accurate medical records
- Coordinate insurance verifications and billing inquiries
- Handle multi-line phone systems and digital communications
- Assist with patient triage and urgent care protocols
- Maintain HIPAA compliance and confidentiality standards
- Support clinical staff with administrative tasks
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of healthcare reception or administrative experience
- Proficiency in electronic health records (EHR) systems
- Exceptional communication and multitasking abilities
- Strong attention to detail and problem-solving skills
- Flexibility to work mornings, evenings, or weekends as needed
- Bilingual (English/Spanish) highly valued