Job Description
Join Madison Healthcare Partners as a Full-Time Medical Receptionist and become the first point of contact for our patients in a state-of-the-art healthcare facility. We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our medical team's operational excellence. Enjoy a competitive salary, comprehensive benefits package, and a collaborative work environment in Madison's thriving healthcare sector.
Responsibilities
- Manage patient check-in/out processes efficiently using EHR systems
- Handle appointment scheduling and coordination across multiple departments
- Verify insurance coverage and collect co-payments accurately
- Prepare and maintain confidential patient records and documentation
- Assist with patient triage and communicate with clinical staff
- Perform administrative duties including phone calls and correspondence
- Support patient education initiatives and resource distribution
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of medical reception or healthcare administrative experience
- Proficiency in EHR systems (Epic, Cerner, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional interpersonal and communication skills
- Ability to multitask in a fast-paced clinical environment
- Attention to detail with data entry and record-keeping
- Basic knowledge of HIPAA compliance regulations