Job Description
Join our award-winning healthcare team in Arlington, TX as a Medical Receptionist! We're urgently seeking a compassionate professional to be the first point of contact for our patients. This is a high-impact role where your exceptional organizational skills and warm demeanor will directly enhance patient experiences. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in one of Texas' fastest-growing cities.
Responsibilities
- Manage patient intake, check-in/out procedures, and appointment scheduling
- Verify insurance coverage and maintain accurate patient records
- Coordinate with clinical staff to ensure seamless patient flow
- Handle patient inquiries via phone, email, and in-person
- Process payments, billing inquiries, and insurance documentation
- Maintain clean and organized reception area
- Assist with medical supplies inventory management
Qualifications
- High school diploma or equivalent required; medical office certification preferred
- 1+ years of medical reception or healthcare administrative experience
- Proficiency with EHR systems (Epic, Athenahealth, etc.)
- Strong knowledge of medical terminology and HIPAA compliance
- Exceptional customer service and multitasking abilities
- Detail-oriented with strong organizational skills
- Ability to remain calm under pressure in fast-paced environments