Job Description
Join our award-winning healthcare team as a Full-Time Medical Receptionist at Desert Medical Group. We're seeking a compassionate professional to be the first point of contact for our patients in a modern, patient-centered environment. Enjoy competitive compensation, comprehensive benefits, and a collaborative culture that values your growth. If you thrive in fast-paced settings and want to make a meaningful impact in Tucson's healthcare community, apply today!
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Schedule appointments across multiple specialties using EHR systems
- Verify insurance eligibility and collect co-payments accurately
- Maintain organized medical records and patient confidentiality
- Coordinate with clinical staff for seamless patient flow
- Handle multi-line phone systems and triage urgent calls
- Process billing claims and manage correspondence
Qualifications
- High school diploma or equivalent required; medical office certification preferred
- 2+ years experience in medical front desk or healthcare administration
- Proficiency with EHR systems (e.g., Epic, Cerner) and MS Office
- Exceptional communication and interpersonal skills
- Strong attention to detail and multitasking abilities
- Knowledge of HIPAA compliance and medical terminology
- Ability to remain calm under pressure in fast-paced environments