Job Description
Join our award-winning healthcare team at Scottsdale Health Partners as a Full-Time Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our patients in our state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your contributions make a real difference. If you thrive in fast-paced medical settings and excel at patient-centered service, apply today to start your rewarding career journey with us!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule appointments and maintain accurate electronic health records (EHR)
- Verify insurance coverage and handle billing inquiries
- Coordinate with clinical teams to ensure seamless patient flow
- Manage multi-line phone system and direct communications appropriately
- Prepare and maintain patient charts and administrative documentation
- Assist with medical supply inventory and reception area management
Qualifications
- Minimum 1 year experience in medical office or healthcare reception
- Proficiency in EHR systems (Epic, Athena, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- CPR certification or willingness to obtain within 30 days
- High school diploma or equivalent; Associate's degree preferred
- Ability to work flexible hours including occasional evenings
- Experience with scheduling software (e.g., Calendly, Zocdoc)