Job Description
Join our award-winning healthcare team as a Medical Receptionist at Lubbock Health Partners! We're seeking a compassionate professional to be the first point of contact for patients in our state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your skills make a real difference in patient care.
Responsibilities
- Manage patient check-in/out procedures with efficiency and warmth
- Coordinate appointment scheduling across multiple departments
- Maintain accurate electronic health records (EHR) documentation
- Verify insurance coverage and collect patient payments
- Handle phone communications with professionalism and discretion
- Assist with medical billing and coding tasks
- Support clinical staff with administrative workflows
Qualifications
- High school diploma or equivalent required
- 1+ years of medical office experience preferred
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Strong knowledge of medical terminology
- Exceptional customer service and communication skills
- Ability to multitask in a fast-paced environment
- Basic understanding of HIPAA compliance