Job Description
Join our award-winning healthcare team in Orlando, FL as a Full-Time Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our patients. Enjoy competitive benefits, career growth opportunities, and a supportive work environment in one of Florida's top healthcare systems. If you excel in customer service and thrive in fast-paced medical settings, apply today to make a difference in patient care!
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and empathy
- Schedule and coordinate appointments across multiple departments
- Maintain accurate electronic health records (EHR) and patient information
- Verify insurance details and collect necessary documentation
- Handle incoming calls and direct inquiries appropriately
- Assist with medical billing and coding tasks
- Support front desk operations and office management
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years of medical office/reception experience
- Proficiency with EHR systems (Epic/Meditech preferred)
- Strong knowledge of HIPAA compliance protocols
- Exceptional communication and multitasking abilities
- Basic medical terminology knowledge required
- Ability to remain calm under pressure in high-volume settings