Job Description
Join our award-winning healthcare team as a Full-Time Medical Receptionist at Tampa Bay Medical Center! We're seeking a compassionate and organized professional to be the first point of contact for our patients. This role offers a competitive salary, comprehensive benefits, and the opportunity to make a meaningful impact in patient care.
Our state-of-the-art facility in downtown Tampa provides a supportive environment where your skills will shine. Enjoy flexible scheduling, ongoing professional development, and a team that values your contribution to our mission of exceptional patient experiences.
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and empathy
- Schedule appointments and maintain accurate electronic health records
- Verify insurance coverage and handle billing inquiries
- Coordinate with clinical staff for seamless patient flow
- Process medical forms and ensure HIPAA compliance
- Manage multi-line phone system and triage calls
- Assist with patient education and resource materials
Qualifications
- High school diploma or equivalent required
- Minimum 2 years medical office experience
- Proficiency in Epic or EMR systems
- Excellent communication and interpersonal skills
- Strong attention to detail and multitasking ability
- Basic medical terminology knowledge
- Customer service mindset with problem-solving aptitude
- Valid Florida driver's license (for occasional off-site duties)