Job Description
Join Buffalo's premier healthcare facility as a Medical Receptionist and elevate your career in a high-impact role! We're seeking a professional with exceptional communication skills to be the first point of contact for our diverse patient base. Enjoy competitive compensation, comprehensive benefits, and a collaborative work environment in a state-of-the-art medical center. If you're passionate about patient care and thrive in fast-paced settings, apply today to become part of our award-winning team.
Responsibilities
- Manage patient intake processes including registration, insurance verification, and medical history collection
- Schedule appointments efficiently using advanced EHR systems while optimizing provider calendars
- Handle confidential patient information with HIPAA-compliant protocols
- Coordinate multi-specialty referrals and communicate effectively with clinical staff
- Process payments, manage billing inquiries, and resolve financial discrepancies
- Maintain a welcoming, organized reception area that reflects our commitment to patient dignity
Qualifications
- Minimum 3 years of medical front desk experience in a busy clinical setting
- Expertise in EHR systems (Epic or Cerner preferred)
- Proven ability to manage high-volume patient interactions with exceptional professionalism
- Strong knowledge of medical terminology and insurance verification protocols
- Certified Medical Administrative Assistant (CMAA) or equivalent credential
- Exceptional multitasking abilities with meticulous attention to detail