Job Description
Join Chicago's award-winning healthcare network as our next Medical Receptionist! We're seeking a polished professional to deliver exceptional patient experiences while supporting our cutting-edge clinical operations. This premium role offers industry-leading compensation, comprehensive benefits, and opportunities for advancement within our prestigious organization.
Our state-of-the-art facility in downtown Chicago serves diverse patient populations with world-class medical services. As the first point of contact, you'll embody our commitment to excellence through compassionate communication and efficient administrative support.
What We Offer:
- Competitive salary with performance bonuses
- Comprehensive health/dental/vision insurance
- 401(k) with company match
- Paid time off and holidays
- Continuing education stipends
- Modern work environment with latest technology
Responsibilities
- Manage patient intake, registration, and verification processes
- Coordinate complex multi-specialty appointment scheduling
- Handle insurance verification and billing documentation
- Maintain accurate patient records in EHR systems (Epic experience preferred)
- Process payments and manage financial transactions
- Assist with medical supply inventory management
- Train and mentor new administrative staff
- Collaborate with clinical teams to optimize patient flow
Qualifications
- 3+ years of medical reception or healthcare admin experience
- Proficiency with EHR systems (Epic, Athena, or similar)
- Deep knowledge of medical terminology and insurance protocols
- Exceptional communication and conflict resolution skills
- Ability to manage high-pressure situations with composure
- Associate's degree in healthcare administration or related field
- Certified Medical Administrative Assistant (CMAA) preferred
- Experience with HIPAA compliance protocols