Job Description
Join our award-winning healthcare team as a Medical Receptionist in Milwaukee! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our clinic's daily operations. This immediate hire position offers competitive pay, comprehensive benefits, and a supportive work environment. If you thrive in fast-paced medical settings and excel at patient communication, apply today!
Responsibilities
- Manage patient intake, check-in/out procedures, and appointment scheduling
- Handle phone calls, emails, and digital correspondence professionally
- Verify insurance eligibility and maintain accurate patient records
- Coordinate with clinical staff to ensure seamless patient flow
- Process billing forms, payments, and insurance documentation
- Maintain clean, organized reception area and supplies
- Uphold HIPAA compliance and patient confidentiality standards
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in healthcare reception or customer service
- Proficiency with EHR systems (Epic, Athenahealth, or similar)
- Exceptional communication and multitasking abilities
- Strong attention to detail and organizational skills
- Ability to remain calm under pressure in busy environments
- Basic medical terminology knowledge
- Valid CPR certification (or willingness to obtain)