Job Description
Join Plano Premier Healthcare as a Lead Medical Receptionist and become the cornerstone of our patient-first practice. We're seeking a polished professional with exceptional interpersonal skills to manage our front desk operations with precision and warmth. Enjoy competitive pay, comprehensive benefits, and a supportive environment in one of Plano's top medical facilities.
Responsibilities
- Manage patient check-in/out processes with efficiency and compassion
- Coordinate appointment scheduling across multiple specialties
- Verify insurance eligibility and collect copays accurately
- Maintain electronic health records (EHR) with meticulous attention to detail
- Handle confidential patient information with HIPAA compliance
- Collaborate with clinical teams to ensure seamless patient flow
- Train and mentor new reception staff
Qualifications
- 3+ years of medical front desk experience
- Proficiency in Epic or EHR systems
- Expert knowledge of insurance verification protocols
- Exceptional communication and conflict resolution skills
- Professional appearance and demeanor
- High school diploma or equivalent; certification preferred
- Ability to thrive in a fast-paced environment