Job Description
Join our award-winning medical team as a Lead Medical Receptionist at Capital Healthcare Group. We're seeking a polished professional to deliver exceptional patient experiences in our state-of-the-art Sacramento facility. This high-impact role combines clinical coordination with patient advocacy in a fast-paced environment. Enjoy competitive compensation, comprehensive benefits, and opportunities for advancement within our growing network.
Responsibilities
- Manage patient intake, scheduling, and registration with precision
- Coordinate multi-specialty appointments and complex care pathways
- Maintain HIPAA-compliant electronic health records (EHR) systems
- Triage patient inquiries and triage urgent calls to clinical staff
- Oversee reception team performance and workflow optimization
- Process insurance verifications and billing documentation
Qualifications
- 3+ years medical reception experience in specialty practice
- Expertise in Epic or EHR systems
- Certified Medical Administrative Assistant (CMAA) preferred
- Exceptional communication and conflict resolution skills
- Proficiency in insurance verification protocols
- Ability to thrive in high-volume, patient-centric environments