Job Description
Are you a compassionate professional with exceptional organizational skills? Memphis Health Group is seeking a dedicated Medical Receptionist to be the first point of contact for our patients. Join our award-winning healthcare team in a vibrant Memphis community where your expertise directly impacts patient experiences. We offer competitive compensation, comprehensive benefits, and a supportive work environment focused on growth and excellence. Apply today to become part of our mission to deliver exceptional healthcare with a personal touch!
Responsibilities
- Manage patient scheduling, registration, and check-in/out procedures with precision
- Handle incoming calls, messages, and digital communications professionally
- Maintain accurate electronic health records (EHR) and confidential patient files
- Verify insurance coverage and process billing documentation
- Coordinate with clinical staff to ensure seamless patient flow
- Prepare daily reports and maintain office inventory
- Uphold HIPAA compliance and strict confidentiality standards
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years experience in medical reception or front desk healthcare roles
- Proficiency in EHR systems (Epic, NextGen, or similar)
- Exceptional communication and interpersonal skills
- Strong attention to detail and multitasking abilities
- Basic medical terminology knowledge
- Ability to work in a fast-paced environment with empathy and composure