Job Description
Join our award-winning healthcare team as a Lead Medical Receptionist at Sunrise Medical Group! We're seeking a compassionate professional to be the first point of contact for our patients in El Paso. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment where your contributions truly make a difference. Apply today to become part of our patient-centered family!
Responsibilities
- Manage patient scheduling, registration, and check-in/out procedures
- Verify insurance eligibility and maintain accurate patient records
- Handle incoming calls and triage urgent patient needs
- Coordinate with medical staff to ensure seamless patient flow
- Process payments and manage billing inquiries
- Maintain HIPAA compliance in all patient interactions
Qualifications
- Minimum 2 years of medical front desk/reception experience
- Proficiency in Electronic Health Records (EHR) systems
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- High school diploma or equivalent required
- Bilingual (English/Spanish) strongly preferred