Job Description
Join our award-winning healthcare team as a Medical Receptionist and become the first point of contact for patients seeking exceptional care. We're seeking a compassionate professional to manage our busy front desk at our state-of-the-art Detroit facility. Enjoy competitive benefits, flexible scheduling, and opportunities for career growth within our expanding network.
Why Work With Us?
- Comprehensive health/dental/vision insurance
- 401(k) with employer match
- Paid time off and holidays
- Tuition reimbursement programs
- Modern clinic environment with advanced EHR systems
Responsibilities
- Manage patient intake, check-in/check-out processes, and appointment scheduling
- Verify insurance coverage and collect co-pays efficiently
- Maintain accurate patient records in Epic EHR system
- Coordinate with clinical staff regarding patient flow and urgent needs
- Handle multi-line phone system with professionalism and empathy
- Prepare and maintain medical charts and documentation
- Assist with patient billing inquiries and payment processing
Qualifications
- Minimum 2 years medical front desk/reception experience
- Certified Medical Administrative Assistant (CMAA) preferred
- Proficiency in Epic EHR and Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Knowledge of HIPAA compliance regulations
- Ability to remain calm under pressure in fast-paced environment
- High school diploma or equivalent required