Job Description
Join our award-winning healthcare team as a Medical Receptionist at Orlando Health Group! We're seeking a compassionate professional to be the first point of contact for our patients. This rewarding role combines administrative excellence with patient care in a state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in the heart of Orlando's thriving medical district. Apply today to start your career in healthcare!
Responsibilities
- Schedule appointments and manage patient calendars using Epic EMR systems
- Verify insurance coverage and maintain accurate patient records
- Greet patients warmly and manage front desk operations
- Handle phone inquiries and triage urgent calls to clinical staff
- Process billing forms and assist with insurance documentation
- Coordinate with medical teams to ensure seamless patient flow
- Maintain strict HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent (Associate's preferred)
- 1+ years medical reception or healthcare admin experience
- Proficiency with EMR systems (Epic/Meditech)
- Strong knowledge of insurance verification protocols
- Exceptional communication and customer service skills
- Ability to multitask in fast-paced clinical environments
- Certified Medical Administrative Assistant (CMAA) a plus