Job Description
Join our award-winning healthcare team at Raleigh Medical Center as a Medical Receptionist! We're seeking a compassionate professional to serve as the first point of contact for our patients. In this vital role, you'll create exceptional experiences while supporting our clinical staff. Enjoy competitive benefits, ongoing training, and a collaborative environment dedicated to patient excellence. If you thrive in fast-paced settings and want to make a difference in healthcare, apply today!
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and warmth
- Schedule and coordinate appointments across multiple departments
- Maintain accurate electronic health records (EHR) and patient files
- Handle insurance verification and billing inquiries
- Assist with administrative tasks including data entry and filing
- Manage phone communications and triage patient calls
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain a clean, organized, and welcoming reception area
Qualifications
- High school diploma or equivalent (Associate's degree preferred)
- 1+ years of medical office or healthcare reception experience
- Proficiency in EHR systems (Epic or NextGen preferred)
- Strong knowledge of medical terminology and insurance processes
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- High attention to detail and confidentiality standards
- Basic knowledge of HIPAA compliance regulations