Job Description
Join our award-winning healthcare team as a Medical Receptionist at Sunrise Medical Group! We're seeking a compassionate and organized professional to be the first point of contact for our patients in Tucson. Enjoy a supportive environment with competitive benefits, growth opportunities, and the chance to make a real difference in our community. Apply today to start your rewarding career in healthcare administration!
Responsibilities
- Manage patient check-in/out processes efficiently while maintaining HIPAA compliance
- Schedule appointments and coordinate with multiple departments for seamless care delivery
- Handle insurance verification and billing inquiries with accuracy
- Maintain organized medical records using Epic EHR system
- Answer multi-line phone calls and triage patient concerns professionally
- Process payments and manage daily financial transactions
- Assist with medical supply inventory and office equipment maintenance
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years experience in healthcare reception or front desk role
- Proficiency with EHR systems (Epic experience highly valued)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Ability to remain calm under pressure during high-volume situations
- Valid Arizona driver's license and reliable transportation
- Current BLS/CPR certification