Job Description
Join our dynamic healthcare team as a Medical Receptionist at Albuquerque Health Partners! We're seeking a compassionate professional to be the first point of contact for our patients. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment in Albuquerque's thriving medical community. Help us deliver exceptional patient experiences while growing your career in healthcare administration.
Responsibilities
- Manage patient registration, check-in/check-out processes, and appointment scheduling
- Handle insurance verification and billing inquiries with precision
- Maintain accurate electronic health records (EHR) and patient files
- Coordinate with clinical staff to ensure seamless patient flow
- Answer multi-line phone system and triage calls appropriately
- Process payments and manage office supplies inventory
Qualifications
- High school diploma or equivalent required; medical office certification preferred
- 2+ years experience in medical reception or healthcare administration
- Proficiency in EHR systems (e.g., Epic, Cerner) and Microsoft Office Suite
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Detail-oriented with excellent organizational skills
- Bilingual (English/Spanish) proficiency highly desirable