Job Description
Join our award-winning healthcare team as a Medical Receptionist and become the first point of contact for patients seeking exceptional care at Capital City Medical Group. We're seeking a compassionate professional to manage our front desk operations with precision and warmth. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your administrative expertise directly impacts patient experiences. Apply today to start your rewarding career in Baton Rouge's leading medical practice!
Responsibilities
- Manage patient check-in/check-out processes efficiently using Epic EMR system
- Schedule appointments, verify insurance coverage, and collect co-pays
- Maintain accurate medical records and confidential patient information
- Coordinate with clinical staff to ensure seamless patient flow
- Handle incoming calls and triage urgent matters appropriately
- Prepare daily reports and maintain office supplies inventory
- Assist with patient education materials and appointment reminders
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 2 years of front desk experience in healthcare setting
- Proficiency in EMR systems (Epic experience strongly preferred)
- Exceptional communication and interpersonal skills
- Strong attention to detail and multitasking abilities
- Knowledge of HIPAA regulations and medical terminology
- Ability to remain calm and professional in high-pressure situations
- Basic computer skills with Microsoft Office Suite