Job Description
We are seeking a detail-oriented and compassionate Medical Receptionist to join our dynamic team at Arlington Family Health Center. If you are looking for a rewarding role where you can make a difference in patients' lives and want to start tomorrow, this is the perfect opportunity for you.
As the face of our clinic, you will ensure a welcoming environment for all visitors while managing essential administrative functions. We pride ourselves on our patient-first approach and offer a competitive benefits package to our valued staff.
Responsibilities
- Greet and welcome patients with a positive and professional demeanor upon arrival.
- Manage patient check-in and check-out processes, ensuring accuracy and compliance.
- Answer incoming calls, schedule appointments, and manage voicemail messages promptly.
- Verify patient insurance information and collect copayments efficiently.
- Update and maintain accurate patient medical records and files in the EMR system.
- Assist in maintaining a clean, organized, and welcoming front desk area.
- Handle general inquiries regarding clinic hours, services, and directions.
Qualifications
- High School Diploma or GED is required.
- Previous experience as a medical receptionist or in a customer service role is preferred.
- Basic knowledge of medical terminology and insurance verification processes.
- Proficiency in Microsoft Office Suite and EMR software (e.g., Epic, AthenaHealth).
- Strong interpersonal and communication skills with a focus on customer service.
- CPR certification or willingness to obtain is a plus.