Job Description
Join Orlando Health's award-winning team as a Medical Receptionist and be the first point of contact for our patients. We're seeking a compassionate professional to deliver exceptional service in a fast-paced healthcare environment. Enjoy competitive pay, comprehensive benefits, and a supportive culture focused on patient care excellence. Apply today and start your rewarding career in Orlando's premier healthcare system!
Responsibilities
- Manage patient check-in/out procedures with efficiency and empathy
- Schedule appointments and coordinate with medical departments
- Verify insurance information and collect payments accurately
- Maintain confidential patient records using EMR systems
- Answer multi-line phone system and triage calls appropriately
- Prepare charts and ensure documentation compliance
- Coordinate patient flow and minimize wait times
Qualifications
- High school diploma or equivalent required
- 1+ years medical reception or front desk experience
- Proficiency in EMR systems (Epic preferred)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic medical terminology knowledge
- Ability to multitask in high-pressure situations
- CPR certification preferred