Job Description
Join our award-winning healthcare team as a Medical Receptionist in sunny Chula Vista! We're seeking a compassionate professional to be the first point of contact for our diverse patient population. This role combines administrative excellence with patient-centered care in a state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and a supportive team environment.
Responsibilities
- Manage patient intake, scheduling, and registration with EMR proficiency
- Verify insurance coverage and process billing documentation
- Coordinate multi-specialty appointments and referrals
- Maintain HIPAA-compliant patient records and confidentiality
- Handle patient inquiries via phone, email, and in-person
- Assist with clinical support tasks as needed
- Collaborate with medical staff for seamless patient flow
Qualifications
- Minimum 2 years medical office experience required
- Proficiency in Epic or EMR systems
- Strong knowledge of medical terminology and insurance protocols
- Excellent communication and conflict resolution skills
- Ability to multitask in fast-paced clinical environment
- High school diploma or equivalent; healthcare certification preferred
- Bilingual (English/Spanish) highly desirable