Job Description
Join our award-winning medical team in Baton Rouge as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for patients in a fast-paced, patient-centered environment. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth. Apply today to become part of our healthcare family!
Responsibilities
- Manage patient scheduling, registration, and check-in/out processes
- Answer and direct phone calls while maintaining HIPAA compliance
- Verify insurance information and collect co-payments
- Prepare and maintain electronic health records (EHR) systems
- Coordinate with clinical staff for patient flow and appointment efficiency
- Assist with medical billing coding and documentation
- Maintain a clean, organized reception area
Qualifications
- High school diploma or equivalent (certification preferred)
- 1+ years medical office or customer service experience
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Detail-oriented with strong organizational abilities
- BLS/CPR certification (or willingness to obtain)