Job Description
Join our award-winning healthcare team as a Medical Receptionist at Indianapolis Medical Center! We're seeking a compassionate and professional individual to be the first point of contact for our patients in a fast-paced medical environment. Enjoy competitive pay, comprehensive benefits, and a supportive work culture where your contributions make a real difference in patient care.
Responsibilities
- Manage patient intake, check-in/check-out procedures, and appointment scheduling
- Verify insurance coverage and collect co-payments accurately
- Maintain organized patient records and electronic health documentation
- Coordinate with medical staff regarding patient needs and urgent appointments
- Answer multi-line phone system with exceptional customer service
- Process medical billing and coding tasks efficiently
- Assist with administrative duties including filing, scanning, and data entry
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years of experience in medical reception or healthcare administration
- Proficiency with EHR systems (Epic or NextGen preferred)
- Strong knowledge of medical terminology and insurance protocols
- Excellent communication and interpersonal skills
- Ability to multitask in a high-pressure environment
- Attention to detail with exceptional organizational abilities
- Basic computer skills including Microsoft Office Suite