Job Description
Join Detroit Health Group as a Medical Receptionist and become the welcoming face of our thriving healthcare practice! We're seeking a compassionate professional to deliver exceptional patient experiences in a fast-paced, patient-centered environment. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth within one of Detroit's leading healthcare providers. If you thrive in dynamic settings and value making a meaningful impact on patient care, apply today!
Responsibilities
- Manage patient check-in/check-out processes efficiently using EHR systems
- Schedule appointments and coordinate provider calendars to optimize patient flow
- Handle patient inquiries via phone, email, and in-person with empathy and accuracy
- Verify insurance eligibility and collect co-payments while maintaining HIPAA compliance
- Maintain organized patient records and ensure confidentiality of protected health information
- Assist with medical billing processes and coding documentation
- Coordinate with clinical staff to ensure seamless patient care transitions
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years of experience in medical reception or front desk healthcare roles
- Proficiency with EHR systems (Epic, NextGen, or similar)
- Strong knowledge of medical terminology and insurance verification processes
- Exceptional communication and interpersonal skills
- Ability to multitask effectively in high-pressure situations
- Detail-oriented with strong organizational abilities
- Valid CPR certification or willingness to obtain