Job Description
Join our award-winning healthcare team as a Medical Receptionist at Desert Springs Medical Center! We're seeking a compassionate professional to be the first point of contact for our patients. Enjoy state-of-the-art equipment including digital check-in kiosks, EMR systems, and ergonomic workstations. This role offers competitive pay, comprehensive benefits, and a supportive environment where your skills make a real difference in patient care.
Responsibilities
- Manage patient registration and check-in processes using our digital systems
- Schedule appointments efficiently across multiple departments
- Verify insurance information and update patient records in EMR
- Coordinate with clinical staff to ensure smooth patient flow
- Handle incoming calls and triage inquiries appropriately
- Maintain HIPAA compliance for all patient interactions
- Assist with billing inquiries and payment processing
Qualifications
- Minimum 1 year medical office reception experience
- Proficiency with EMR systems (Epic or Cerner preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional customer service and communication skills
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent required
- Basic computer skills with Microsoft Office Suite