Job Description
Join our award-winning healthcare team as a Medical Receptionist at Orlando Health Partners! We're seeking a compassionate professional to be the first point of contact for patients in our state-of-the-art medical facility. Enjoy competitive pay, comprehensive benefits package, and a supportive work environment. If you excel in customer service and thrive in a dynamic healthcare setting, apply today!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and accuracy
- Schedule appointments and coordinate with multiple departments
- Handle insurance verification and billing inquiries
- Maintain organized medical records using EMR systems
- Assist patients with registration forms and HIPAA compliance
- Coordinate with clinical staff for seamless patient flow
- Manage phone lines and triage patient calls appropriately
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- 1+ years of medical office/reception experience
- Proficiency in EMR systems (Epic/Meditech preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Certified Medical Assistant (CMA) or equivalent certification a plus
- Basic computer literacy with Microsoft Office Suite