Job Description
Join Detroit Health Partners as a Medical Receptionist and become the first point of contact for our patients. We're seeking a compassionate professional to deliver exceptional front-desk experiences in our state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and a supportive team environment dedicated to patient-centered care. Apply today to launch your career in Detroit's thriving healthcare sector!
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and empathy
- Schedule appointments and maintain accurate electronic health records
- Handle insurance verification and billing inquiries
- Coordinate with clinical teams to optimize patient flow
- Maintain HIPAA compliance for all patient communications
- Process payments and manage daily financial transactions
- Assist with medical supplies inventory and office tasks
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years of front desk or medical reception experience
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Exceptional customer service and communication skills
- Strong knowledge of medical terminology and insurance protocols
- Ability to multitask in a fast-paced environment
- Attention to detail with data entry accuracy
- Basic computer skills and Microsoft Office proficiency