Job Description
Join our award-winning healthcare team as a Medical Receptionist at City Medical Center! We're seeking a compassionate professional to be the first point of contact for patients in our modern Columbus practice. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Apply today to start your rewarding career in healthcare administration!
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Schedule appointments across multiple departments using EHR systems
- Verify insurance coverage and collect patient information accurately
- Handle confidential patient records in compliance with HIPAA regulations
- Coordinate with clinical staff to ensure seamless patient flow
- Manage multi-line phone system and direct inquiries appropriately
- Process billing forms and assist with insurance claims
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 1+ years experience in medical reception or healthcare administration
- Proficiency with EHR systems (Epic/Meditech preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional customer service and communication skills
- Ability to multitask in a fast-paced clinical environment
- Certified Medical Administrative Assistant (CMAA) a plus