Job Description
Join our award-winning medical practice in the heart of Los Angeles! We're seeking a compassionate and detail-oriented Medical Receptionist to be the first point of contact for our patients. Enjoy a supportive environment with competitive pay, comprehensive benefits, and opportunities for career advancement. If you thrive in fast-paced healthcare settings and excel at patient communication, apply today!
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and warmth
- Schedule appointments and maintain accurate electronic health records (EHR)
- Handle insurance verification and billing inquiries
- Coordinate with clinical staff to ensure smooth patient flow
- Answer multi-line phone system and triage calls appropriately
- Process payments and manage daily cash reconciliation
- Maintain a clean, organized reception area
Qualifications
- Minimum 1 year medical reception/front desk experience
- Proficiency with EHR systems (Epic, Athenahealth preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- High school diploma or equivalent; certification a plus
- Ability to remain calm under pressure during peak hours
- Fluent in English; bilingual Spanish highly desirable